For the Velazquez-Gallardo family, Exalta Health has been a blessing.
The family came to the U.S. from Cuba after many months of preparing documentation, travel to a third country to be interviewed at an American consulate and more.
Manuel is a student at Calvin Theological Seminary, where he has been studying for almost two years now. He speaks English, but his wife Yanicelys does not, so Exalta’s ability to work with her and their children in their native language is something they all very much appreciate.
The family got connected to Exalta shortly after being in Grand Rapids.
“Our youngest son got sick, and we didn’t know any place we could go,” Manuel recalled. “A friend who knows the work the clinic does gave us very good recommendations, and we decided to go. Since the first time we visited this clinic, the care has been very good, we were very well received and the process to become patients was extremely easy which has been excellent for our family.”
Both Manuel and Yanicelys said the medical attention they receive from Exalta has been excellent, something that gives them a lot of peace of mind as a family.
Beyond that though, there is something more to Exalta that the family finds noteworthy.
“Whenever we visit the clinic, we feel respected and cared for,” Manuel said. “The staff is friendly and professional.”
Our mission statement notes that we are motivated by God’s love and motivated by a vision of wellness for all people, regardless of their zip code, their income or their socioeconomic background.
And while the family Velazquez-Gallardo may not know our mission statement, over the past two years they have seen it in action.
Said Manuel: “Without a doubt I would recommend this place to other people.”